Our certifications

ISO 27001 standard verifies that we maintain a robust information security management system, reassuring clients and travellers that CMAC follow best practice. This framework provides 114 security controls that encompass people, processes and technology, giving you peace of mind that our systems are managed carefully at all times and any security risks are mitigated.

ISO 9001 is defined as the international standard the specifies requirements for a Quality Management System. This accolade ensures we continuously monitor quality across our business, ensuring our service meets all regulatory and customer requirements.

ISO 14001 recognises CMAC's commitment to minimising the impact our operations have on the environment. This framework provides assurance that CMAC's business processes adhere to high environmental standards, ensuring a systematic approach to environmental management, and operating a model of continuous improvement.

ISO 45001 is a framework for occupational health and safety, recognising CMACs commitment to our employees by helping us to implement the correct policies and procedures so we can provide the best workplace conditions possible.

This is a Government-endorsed standard which evidences that data and programs on CMAC networks, computers, servers and other IT infrastructure are protected. This rigorous internal and external technical audit ensures our cyber security and risk mitigation remains at the highest possible standard, providing peace of mind that any data we store is safe at all times.

Investor in Customers awarded CMAC Group with gold standard for exceptional customer service. Our partnership with IIC is essential for us to obtain a personalised action plan for continuous improvement to ensure we can build on the service we offer to our customers year on year.

We are very proud to be awarded the Silver accreditation for the Investors in People standard, demonstrating our commitment to high performance through good people management.

CMAC are a Crown Commercial Services public sector transport supplier. Our agreement covers business travel, community travel, non-emergency hospital and prisoner transport services.

CMACs CCS national and regional solutions include taxis, coaches, minibuses, buses, and private hire vehicles such as executive cars and limousines.

Our framework ID is: RM6121

CMACs partnership with The Business Travel Association was formed to support our business travel solutions and ensure a seamless, stress-free experience for our members and partners.

Through this industry partnership, we have introduced one cohesive platform for travel management companies to make integrated travel arrangements for their customers, therefore enhancing the customer experience for the business travel sector.

CMAC are proud members of the Institute of Licensing. Our membership enables us to stay at the forefront of any changes in licensing standards whilst granting us access to ongoing development through training and communications, as well as regional events.

CMAC is a key player in the transport ecosystem, and this membership enables us to gain knowledge, networks and know-how to allow our business to keep moving forwards.